Customer Reviews
At Douglas Garage Door Center Inc we take pride in the quality & timeliness of our service and believe our business makes a difference at your home or your business. If our team has installed or serviced your garage doors and openers, we’d love for you to leave us a review!
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From 387 reviews
Your service was excellent fixing my garage door opener, the serviceman was efficient and went above and beyond his duty because I needed more done than my initial request. Thank you!!
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Overall excellent service!
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Douglas Garage were very responsive and tech assigned was very knowledgeable. I can tell the focus was on customer service. Very happy with the support provided. Will be my first call if need be in the future.
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The guy was great, answered my questions, and was quick. Excellent job.
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The technician was professional and pleasant. Excellent job.from beginning to end. Well done. Arrived on time. We had to leave. When returned job was completed and everything worked great..
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So far so good. I will let you know when the job is done! Job is done in brutal heat and humidity. Poor guy! Great job having both doors finally working. Thank you!
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Dave came out and did an awesome job. Very quick and efficient.
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Very happy with the install of my garage door opener. Professional, competent and reasonably priced. Definitely recommend.
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Highly recommend them. They were extremely reasonable. They answered my email within a couple hours. Happy customer.
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They came out 2 days after I called and did a great job.
Response from
Hi Holly,Thank you for trusting us with your garage door service! We're proud to provide fast, reliable service because we know how frustrating it can be when your doors don't work.
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They did a great job with fixing our garage door! And the price was MUCH better than the quote we got from another company.
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Prompt response to my call. Their technician made an additional suggestion for repair. We went with his recommendation and the garage door is working great again. Cleaned up after themselves as well. Great job!
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Great, fast service!!
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On time. At the quoted price. Nice and neat, smooth and easy. Who could ask for anything more? THANK YOU!
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Took a while to get the parts and schedule the install. Not sure they had any way to change that. Installation was good and prices were reasonable.
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Purchased 2 new doors and openers from Douglas Garage Door Center. The whole process was about as smooth as a transaction could be. From checking out the doors at the showroom, to Dominick coming out to my house to take measurements and … read more
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Nice work
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Our genie garage door opener was installed in 2 hours. It works great
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These are great people! I was at my brothers home while he’s staying warm in Florida when the keypad failed on the 45 year old keypad. Tim was great! I left a message Tuesday and he called Wednesday. He did his best to work me in on short … read more
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Had an issue with my garage door where it was stuck in the up position.... couldn't close it. Called up and asked to have someone come out. Asked for emergency service. Technician came out early evening to fix the issue. He fixed the … read more
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Showed up as scheduled. Technician was knowledgeable and efficient. Fixed the problem without issues. Very happy with the service and we’ll use them again.
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Nice personnel, quick to respond and fixed the problem quickly. The best at what they do.
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I have used this service for the second time to address my garage door service and the technician was very prompt, efficient, courteous, and respectful. I will call anytime there’s an issue to resolve. My recommendation is, if you’re … read more
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Great service.
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Robert was very helpful.
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Excellent service. The technician was wonderful. He went above and beyond what we needed. Great service all around!
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The service provided by Douglas Garage Door Company was excellent. They were available to help us out immediately when we had an issue with our Garage Door and their charges are as well very optimal for the service that they provide. I will… read more
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The people were professional and great workers.
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Very easy process I made a phone call didn’t exactly know what I was talking about but knew what I wanted. The lady was very kind and understanding and helped me figure out what it was that I needed. They came out the next day. Very … read more
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Excellent service. Dave was very knowledgeable. Very reasonable charge.
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Awesome work!
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He was at my home less than 24 hours after I called. Very happy with the response time and work done.
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We had to replace garage opener system and I spoken with Douglas garage in East hartford ct and they are supremely experienced and able to complete the work in less than 2 hours of time!! Also the work style was super impressive 👍😊
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Wow such a pleasure to get good responsive service I highly recommend them
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Received a prompt quote for the replacement of garage door brackets and a replacement cable needed. Tech came the next day first call and was very knowledgeable and experienced and had everything complete within 45 minutes. I was very … read more
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Douglas Garage Door Center was a pleasure to work with. They came out and inspected the issue I was dealing with and addressed it quickly and professionally. I would HIGHLY recommend them for anyones garage door needs! And they have the … read more
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Needed timely service when garage door broke night before putting house on market. Came right away and fixed the door!
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Great service at reasonable prices by knowledgeable technicians!
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On time and quality job! That’s what I was looking for and they came through!
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Used them twice for two different properties. Very satisfied as you can tell. Job was done by very friendly and skilled individuals. I have referred them since as well.
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They're very quick and always a fair price
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I called this other garage door company that I had used in the past to come and replace one of my door openers. They quoted me a price I thought was ridiculously too high so I asked my neighbor who she uses. She gave me the number to … read more
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Quick easy and DONT OVERCHARGE !!!
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Great job. Tech showed up on time was quick and explained everything. Doors are working great, thanks Douglas Garage Doors
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Installed a Genie garage door opener. Prompt, Professional, Efficient and Friendly!
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The person that came to service my garage door was very knowledgeable and hospitable. He was about to provide answers and explanations to any questions I had. I was very pleased with the work done to my garage. I would highly recommend … read more
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Very responsive and knowledgeable. Able to fix my old door without trouble. Liz Teare, Realtor
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Replaced a damaged door. Great service and friendly servicemen. Showed up within an hour of my call. Highly recommend them
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Timely, efficient service on short notice.Fixed the problems.All is well!
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This is a really pretty simple & straightforward story. We had a prev repair done (broken spring) two yrs ago by one of those garage door franchises ("Precision Garage Doors") that seem to be around everywhere. They weren't cheap, $180 … read more
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I recently needed 2 garage doors replaced and despite the considerable supply chain delay, I was very pleased with the available options and the communication about my project. Everyone I dealt with was friendly and helpful. The … read more
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Douglas was prompt in coming to measure and email over quotes with my preferred doors, a turnaround time of a couple of days from the day they measured to me placing my order. There were significant supply chain disruptions in the delivery … read more
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Excellent service
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I had an issue with my residential garage door not opening. Technician came out within a day or 2 (I didn’t want emergency service). They did a temporary fix so that I could use it while they ordered replacement parts. Parts came in, they … read more
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Very happy with my new garage door. The salesman showed me several options and helped me to decide on the best style. The installation went well and the garage door opener works better than before.
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Prompt and courteous service
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Good and quick service with affordable price.
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I was very pleased with the service I received from Douglas Garage Door. They gave me a two hour window to arrive at my home and were even actually able to exceed it. The tech was very knowledgeable and courteous. I would recommend this … read more
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When I called to get help they were Very pleasant and said someone would call later to set up a 2hr window for next day. Which they did and Very pleasant. The 2 men came in window slot- explained- got right to work-cleaned up and so Nice! … read more
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Technician made it looks easy. Instalation was completed faster than I expected.
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Gave a 4 star, because the tension cables were not adjusted correctly. Over all happy with service. Tech was prompt, responsive., 2nd team that adjusted cables were just as responsive.
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Douglas Garage Door was great! Tony came out and helped me choose a door and it was installed within weeks. They were the only company out of about 4 that had the doors in stock and could get them installed quickly. Would definitely … read more
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My husband Paul and I were impressed with the professionalism, knowledge, and skills of the man who was sent to us from Douglas Garage Door Center. If any other garage door issues occur, we will definitely contact you again. Thank you for … read more
Great folks to work with. Friendly and professional. Have used them for service and install. Very pleased each time.
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Thanks Tim -great service-forgot gentleman's name-he had a cast on his right arm-excellent individual very good work-I would recommend you to anyone
Fast, friendly, competent service.
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Great experience from the first call with Jackie to the install by Keith. Top notch company not only for their products and customer service but the speedy service.
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Your repair guy was great,very polite and friendly and very professional
Very responsive and courteous. The technician who came out to fix the garage door was very thorough
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The doors look great and were installed very professionally. My only complaint was that the original site review didn't pick up on the fact that existing trim, which had been wrapped in aluminum, had to be removed first. The wood under this… read more
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Very skilled mechanic will use in future if necessary
All went well, I appreciate very much the service availability on such short notice thank you again!
The repairman from Douglas garage doors was professional and worked very quietly and cleaned up after themselves before leaving.It was apparent that they take pride in the service that they provide.He replaced The Spring Torsions on my … read more
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I had a problem the same day as installation and a technician came right over . Very competent technicians with a friendly manner. Cleaned up the garage completely after installation
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Responsive and capable with reasonable prices
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Professional and experienced installation. Satisfied with purchase.
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The installers, Keith and Ryan, were excellent. Professional and very efficient.In the office, Tony also was a pleasure to deal with.I recommend Douglas to anyone replacing their garage door openers.
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Super fast and communicative, emergency response the same day, fair prices, nice guys who came out and got the job done. Great service!
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Fantastic work. Professional and at a fair price. I would recommend
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Good morning Iam very happy for your job I appreciate work amizade very easy nice job have blessed day
They where safe and job well done. Thank u
Response from
Thanks for the kind words Linda!
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Great service. Fast, friendly and professional. What more could you ask for?
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There were some minor miscommunication between my initial phone call and order, but in the end the item was ordered and when it arrived I was quickly notified and an installation date was selected.The gentleman that arrived was excellent, … read more
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Came in , they spotted the bad parts, and salvaged the good ones, replaced and done .
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Service call employee solved my problem right away, excellent service from douglas
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Very easy to work with. Showed up when they said they would. Did a great job. Everyone from person answering the phone to technician in the field were very nice!
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They showed up on time and completed the replacement as promised. Friendly and knowledgeable staff
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Technician was knowledgeable, friendly and attentive. He solved issues economically and creatively
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Great company to do business with. They fixed my Mom's garage door issues quickly and at a very reasonable cost. Everyone was very professional. Thank you Samantha and the techs who did such a great job!
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Called for service with the door not opening. They came next day. Offered few different solutions. Problem handled on the spot. Reasonable cost
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They came durning regular business hours. But nickel and dime you. They sprayed the tracks and gears, charge was $10.00 you can buy a can of spray for $5.00 and will now spay every 3 months myself. Silicone spay.
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Great experience. Highly recommend!
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Prompt and courteous
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Found the problem right away ⭐️⭐️⭐️⭐️⭐️
Working very well. Excellent job, Anthony. Thanks again.
Gave me a positive “family owned” feeling. Responsive, friendly, reasonable prices and didn’t try to up-sell anything. I was pleased with the experience.
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The service was excellent and on time , especially important how he left my garage clean and very impressed with the outcome of the door . I will definitely recommend Douglas garage door to anyone who's looking for great service good … read more
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We have used Douglas for more than 40 years and if it’s possible they just keep getting better. Easy to contact and schedule a service call. Super fast response by extremely knowledgeable and courteous service people. and this it’s coming … read more
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Dave was on time, polite and very professional.
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Very efficient and friendly! Thank you
60 Years in Business
Call Today!
860-525-2737
License # HIC.0603483
Douglas Garage Door Center Inc has an A+ rating with the BBB and Angie’s List.
