Customer Reviews

At Douglas Garage Door Center Inc we take pride in the quality & timeliness of our service and believe our business makes a difference at your home or your business. If our team has installed or serviced your garage doors and openers, we’d love for you to leave us a review!

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From 399 reviews
Stephanie Jevons
Stephanie Jevons
Came out just a few days after I called. Quickly diagnosed and repaired the problem. Serviceman was friendly and personable and treated the tracks to cut down the horrible racket door made opening and closing with no additional charge. … read more
via Google
Robert Edwards
Robert Edwards
Larry was super. He really did a superb job on a difficult task. I would highly recommend him. He is a credit to your company.
via Google
Steve Jaconetta
Steve Jaconetta
Great service. Excellent communication. Fairly priced and quick installation. Highly recommended. Thanks so much!
via Google
Cindi Goldman
Cindi Goldman
Came on time and did a great job.
via Google
tie bow
tie bow
Arrive on given time and work was done with care and professionally. I'm very pleased with the work, job well done. Thanks Douglas Garage Door.
via Google
Alberte Coccomo
Alberte Coccomo
Great experience. Your guy was wonderful and fixed the problem.
via Google
Barbara Anderson
Barbara Anderson
Had to have both garage doors repaired and not an easy fix. Ralph from Douglas Garage Door came and repaired like new!! Great company, great service, and my sincere thanks to Ralph!! Highly recommend!!! Wonderful experience!
via Google
Dennis Starr
Dennis Starr
Overall excellent service!
via Google
Patty Tuite
Patty Tuite
Your service was excellent fixing my garage door opener, the serviceman was efficient and went above and beyond his duty because I needed more done than my initial request. Thank you!!
via Google
Juan Cruz
Juan Cruz
Douglas Garage were very responsive and tech assigned was very knowledgeable. I can tell the focus was on customer service. Very happy with the support provided. Will be my first call if need be in the future.
via Google
Dave Gilland
Dave Gilland
The guy was great, answered my questions, and was quick. Excellent job.
via Google
Judy Bertrand
Judy Bertrand
The technician was professional and pleasant. Excellent job.from beginning to end. Well done. Arrived on time. We had to leave. When returned job was completed and everything worked great..
via Google
Joanne Troiano
Joanne Troiano
So far so good. I will let you know when the job is done! Job is done in brutal heat and humidity. Poor guy! Great job having both doors finally working. Thank you!
via Google
Holly W
Holly W
Dave came out and did an awesome job. Very quick and efficient.
via Google
Irene Ferrara
Irene Ferrara
Very happy with the install of my garage door opener. Professional, competent and reasonably priced. Definitely recommend.
via Google
Mark Waters
Mark Waters
Highly recommend them. They were extremely reasonable. They answered my email within a couple hours. Happy customer.
via Google
Holly Gudauskas
Holly Gudauskas
They came out 2 days after I called and did a great job.
Response from business owner
Hi Holly,Thank you for trusting us with your garage door service! We're proud to provide fast, reliable service because we know how frustrating it can be when your doors don't work.
via Google
Kathleen Carr
Kathleen Carr
They did a great job with fixing our garage door! And the price was MUCH better than the quote we got from another company.
via Google
Marianna Cobin
Marianna Cobin
Prompt response to my call. Their technician made an additional suggestion for repair. We went with his recommendation and the garage door is working great again. Cleaned up after themselves as well. Great job!
via Google
Robert Kaufman
Robert Kaufman
Great, fast service!!
via Google
B Phyfe
B Phyfe
On time. At the quoted price. Nice and neat, smooth and easy. Who could ask for anything more? THANK YOU!
via Google
Gregory Scholz
Gregory Scholz
Took a while to get the parts and schedule the install. Not sure they had any way to change that. Installation was good and prices were reasonable.
via Google
Dave Morin
Dave Morin
Purchased 2 new doors and openers from Douglas Garage Door Center. The whole process was about as smooth as a transaction could be. From checking out the doors at the showroom, to Dominick coming out to my house to take measurements and … read more
via Google
Mujahid Mujahid
Mujahid Mujahid
Nice work
via Google
Fernando Vidal
Fernando Vidal
Our genie garage door opener was installed in 2 hours. It works great
via Google
Peter J Bezrucik
Peter J Bezrucik
These are great people! I was at my brothers home while he’s staying warm in Florida when the keypad failed on the 45 year old keypad. Tim was great! I left a message Tuesday and he called Wednesday. He did his best to work me in on short … read more
via Google
Christopher Bate
Christopher Bate
Had an issue with my garage door where it was stuck in the up position.... couldn't close it. Called up and asked to have someone come out. Asked for emergency service. Technician came out early evening to fix the issue. He fixed the … read more
via Google
Spike Jake
Spike Jake
Showed up as scheduled. Technician was knowledgeable and efficient. Fixed the problem without issues. Very happy with the service and we’ll use them again.
via Google
Eve Designer
Eve Designer
Nice personnel, quick to respond and fixed the problem quickly. The best at what they do.
via Google
Mike Martin
Mike Martin
I have used this service for the second time to address my garage door service and the technician was very prompt, efficient, courteous, and respectful. I will call anytime there’s an issue to resolve. My recommendation is, if you’re … read more
via Google
Catherine Schuster
Catherine Schuster
Great service.
via Google
Jeff Sidewater
Jeff Sidewater
Robert was very helpful.
via Google
Daniel Camarillo
Daniel Camarillo
Excellent service. The technician was wonderful. He went above and beyond what we needed. Great service all around!
via Google
Bala Vinayagam
Bala Vinayagam
The service provided by Douglas Garage Door Company was excellent. They were available to help us out immediately when we had an issue with our Garage Door and their charges are as well very optimal for the service that they provide. I will… read more
via Google
Mary Anne Kenyon
Mary Anne Kenyon
The people were professional and great workers.
via Google
Kaylamarie Berrotte
Kaylamarie Berrotte
Very easy process I made a phone call didn’t exactly know what I was talking about but knew what I wanted. The lady was very kind and understanding and helped me figure out what it was that I needed. They came out the next day. Very … read more
via Google
Mary Montanye
Mary Montanye
Excellent service. Dave was very knowledgeable. Very reasonable charge.
via Google
Marianna Wooster
Marianna Wooster
Awesome work!
via Google
Gloria Byar
Gloria Byar
He was at my home less than 24 hours after I called. Very happy with the response time and work done.
via Google
Karthikeyan Anbalagan
Karthikeyan Anbalagan
We had to replace garage opener system and I spoken with Douglas garage in East hartford ct and they are supremely experienced and able to complete the work in less than 2 hours of time!! Also the work style was super impressive 👍😊
via Google
Digby Smith
Digby Smith
Wow such a pleasure to get good responsive service I highly recommend them
via Google
Neil Cahill
Neil Cahill
Received a prompt quote for the replacement of garage door brackets and a replacement cable needed. Tech came the next day first call and was very knowledgeable and experienced and had everything complete within 45 minutes. I was very … read more
via Google
Krishna Mistry
Krishna Mistry
Douglas Garage Door Center was a pleasure to work with. They came out and inspected the issue I was dealing with and addressed it quickly and professionally. I would HIGHLY recommend them for anyones garage door needs! And they have the … read more
via Google
Michael Carlton
Michael Carlton
Needed timely service when garage door broke night before putting house on market. Came right away and fixed the door!
via Google
Frank Khadijah-Hajdu
Frank Khadijah-Hajdu
Great service at reasonable prices by knowledgeable technicians!
via Google
Dino Carbone
Dino Carbone
On time and quality job! That’s what I was looking for and they came through!
via Google
Maureen Higgins
Maureen Higgins
Used them twice for two different properties. Very satisfied as you can tell. Job was done by very friendly and skilled individuals. I have referred them since as well.
via Google
Tony Bexley
Tony Bexley
They're very quick and always a fair price
via Google
Jodi Levine
Jodi Levine
I called this other garage door company that I had used in the past to come and replace one of my door openers. They quoted me a price I thought was ridiculously too high so I asked my neighbor who she uses. She gave me the number to … read more
via Google
Brandon LaGrange
Brandon LaGrange
Quick easy and DONT OVERCHARGE !!!
via Google
Paul Duhamel
Paul Duhamel
Great job. Tech showed up on time was quick and explained everything. Doors are working great, thanks Douglas Garage Doors
via Google
Sundeep Muppidi
Sundeep Muppidi
Installed a Genie garage door opener. Prompt, Professional, Efficient and Friendly!
via Google
Dawnee Elmore
Dawnee Elmore
The person that came to service my garage door was very knowledgeable and hospitable. He was about to provide answers and explanations to any questions I had. I was very pleased with the work done to my garage. I would highly recommend … read more
via Google
Liz Teare
Liz Teare
Very responsive and knowledgeable. Able to fix my old door without trouble. Liz Teare, Realtor
via Google
John Stolte
John Stolte
Replaced a damaged door. Great service and friendly servicemen. Showed up within an hour of my call. Highly recommend them
via Google
Sheila Marks
Sheila Marks
Timely, efficient service on short notice.Fixed the problems.All is well!
via Google
shaboo2
shaboo2
This is a really pretty simple & straightforward story. We had a prev repair done (broken spring) two yrs ago by one of those garage door franchises ("Precision Garage Doors") that seem to be around everywhere. They weren't cheap, $180 … read more
via Google
karen riem
karen riem
I recently needed 2 garage doors replaced and despite the considerable supply chain delay, I was very pleased with the available options and the communication about my project. Everyone I dealt with was friendly and helpful. The … read more
via Google
Jessica Bancroft-Davis
Jessica Bancroft-Davis
Douglas was prompt in coming to measure and email over quotes with my preferred doors, a turnaround time of a couple of days from the day they measured to me placing my order. There were significant supply chain disruptions in the delivery … read more
via Google
Joanne Karabetsos
Joanne Karabetsos
Excellent service
via Google
Nick
Nick
I had an issue with my residential garage door not opening. Technician came out within a day or 2 (I didn’t want emergency service). They did a temporary fix so that I could use it while they ordered replacement parts. Parts came in, they … read more
via Google
Nancy Potvin
Nancy Potvin
Very happy with my new garage door. The salesman showed me several options and helped me to decide on the best style. The installation went well and the garage door opener works better than before.
via Google
edward milikow
edward milikow
Prompt and courteous service
via Google
Samik Parekh
Samik Parekh
Good and quick service with affordable price.
via Google
Felix Kessel
Felix Kessel
I was very pleased with the service I received from Douglas Garage Door. They gave me a two hour window to arrive at my home and were even actually able to exceed it. The tech was very knowledgeable and courteous. I would recommend this … read more
via Google
Maureen Maniscalco
Maureen Maniscalco
When I called to get help they were Very pleasant and said someone would call later to set up a 2hr window for next day. Which they did and Very pleasant. The 2 men came in window slot- explained- got right to work-cleaned up and so Nice! … read more
via Google
Robert Tomlinson
Robert Tomlinson
Technician made it looks easy. Instalation was completed faster than I expected.
via Google
Crystal Williams
Crystal Williams
Gave a 4 star, because the tension cables were not adjusted correctly. Over all happy with service. Tech was prompt, responsive., 2nd team that adjusted cables were just as responsive.
via Google
Taylor Mandell-Daly
Taylor Mandell-Daly
Douglas Garage Door was great! Tony came out and helped me choose a door and it was installed within weeks. They were the only company out of about 4 that had the doors in stock and could get them installed quickly. Would definitely … read more
via Google
Dianne, Holding
Dianne, Holding
My husband Paul and I were impressed with the professionalism, knowledge, and skills of the man who was sent to us from Douglas Garage Door Center. If any other garage door issues occur, we will definitely contact you again. Thank you for … read more
AMGeezy_
AMGeezy_
Great folks to work with. Friendly and professional. Have used them for service and install. Very pleased each time.
via Google
Camp,Scott
Camp,Scott
Thanks Tim -great service-forgot gentleman's name-he had a cast on his right arm-excellent individual very good work-I would recommend you to anyone
Michael Klein
Michael Klein
Fast, friendly, competent service.
via Google
Erich Pilatti
Erich Pilatti
Great experience from the first call with Jackie to the install by Keith. Top notch company not only for their products and customer service but the speedy service.
via Google
Droney,John
Droney,John
Your repair guy was great,very polite and friendly and very professional
Martha Murray
Martha Murray
Very responsive and courteous. The technician who came out to fix the garage door was very thorough
via Google
Chris Peskett
Chris Peskett
The doors look great and were installed very professionally. My only complaint was that the original site review didn't pick up on the fact that existing trim, which had been wrapped in aluminum, had to be removed first. The wood under this… read more
via Google
Jahrstorfer,George
Jahrstorfer,George
Very skilled mechanic will use in future if necessary
Juskowiak,Edward
Juskowiak,Edward
All went well, I appreciate very much the service availability on such short notice thank you again!
Venetta “ChristcoveredWarrior” PL
Venetta “ChristcoveredWarrior” PL
The repairman from Douglas garage doors was professional and worked very quietly and cleaned up after themselves before leaving.It was apparent that they take pride in the service that they provide.He replaced The Spring Torsions on my … read more
via Google
Maxine Kates
Maxine Kates
I had a problem the same day as installation and a technician came right over . Very competent technicians with a friendly manner. Cleaned up the garage completely after installation
via Google
Bernard Gatzen
Bernard Gatzen
Responsive and capable with reasonable prices
via Facebook
Carol DiFronzo
Carol DiFronzo
Professional and experienced installation. Satisfied with purchase.
via Facebook
Alan Lees
Alan Lees
The installers, Keith and Ryan, were excellent. Professional and very efficient.In the office, Tony also was a pleasure to deal with.I recommend Douglas to anyone replacing their garage door openers.
via Google
Kurtis Brand
Kurtis Brand
Super fast and communicative, emergency response the same day, fair prices, nice guys who came out and got the job done. Great service!
via Google
Mike Adams
Mike Adams
Fantastic work. Professional and at a fair price. I would recommend
via Google
Resendes,Maria
Resendes,Maria
Good morning Iam very happy for your job I appreciate work amizade very easy nice job have blessed day
Linda Roper
Linda Roper
They where safe and job well done. Thank u
Response from business owner
Thanks for the kind words Linda!
via Facebook
Patrick Phalon
Patrick Phalon
Great service. Fast, friendly and professional. What more could you ask for?
via Google
Andre Dubreuil
Andre Dubreuil
There were some minor miscommunication between my initial phone call and order, but in the end the item was ordered and when it arrived I was quickly notified and an installation date was selected.The gentleman that arrived was excellent, … read more
via Google
Layth Al-Attar
Layth Al-Attar
Came in , they spotted the bad parts, and salvaged the good ones, replaced and done .
via Google
Rich Chabot
Rich Chabot
Service call employee solved my problem right away, excellent service from douglas
via Google
Marc Kitz
Marc Kitz
Very easy to work with. Showed up when they said they would. Did a great job. Everyone from person answering the phone to technician in the field were very nice!
via Google
Paul Young
Paul Young
They showed up on time and completed the replacement as promised. Friendly and knowledgeable staff
via Google
Ronald Galati
Ronald Galati
Technician was knowledgeable, friendly and attentive. He solved issues economically and creatively
via Google
Thomas Fiori
Thomas Fiori
Great company to do business with. They fixed my Mom's garage door issues quickly and at a very reasonable cost. Everyone was very professional. Thank you Samantha and the techs who did such a great job!
via Google
Eric MacWay
Eric MacWay
Called for service with the door not opening. They came next day. Offered few different solutions. Problem handled on the spot. Reasonable cost
via Google
Lanie Rodriguez
Lanie Rodriguez
They came durning regular business hours. But nickel and dime you. They sprayed the tracks and gears, charge was $10.00 you can buy a can of spray for $5.00 and will now spay every 3 months myself. Silicone spay.
via Google
Mike Tierney
Mike Tierney
Great experience. Highly recommend!
via Google
Steve B
Steve B
Prompt and courteous
via Google

60 Years in Business
Call Today!
860-525-2737

License # HIC.0603483

Douglas Garage Door Center Inc has an A+ rating with the BBB and Angie’s List.