Customer Reviews

At Douglas Garage Door Center Inc we take pride in the quality & timeliness of our service and believe our business makes a difference at your home or your business. If our team has installed or serviced your garage doors and openers, we’d love for you to leave us a review!

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From 421 reviews
Charles Micoletti
Charles Micoletti
Tech was on time, dilligent with duties, even offered additional items that would make initial service call better for lasting measures and was upfront that add-ons may incure greater costs. I went with service plus add-ons because i dint … read more
via Google
Mike Sabia
Mike Sabia
Fast service , friendly and professional garage door technician. Fairly priced service. Would recommend to those in need.
via Google
Kevin Frederick
Kevin Frederick
They came in two days and got my door back on track, Quick. I just passed along there # to a friend for service.Great Service.
via Google
Sandra Vallario
Sandra Vallario
Douglas did a very good job repairing my garage door. They arrived on time, were efficient, cleaned up and were spot-on with their initial quote. Would use them again.
via Google
Lisa Burgarella
Lisa Burgarella
I had a very good experience getting my garage door opener replaced by Douglas. Both the estimator and the installation specialists were right on time. The estimate was thorough and detailed so no surprises when it was time to pay. … read more
via Google
Peter Meggers
Peter Meggers
Excellent service and work. Honest quotes and recommendations.
via Google
CTMoondog
CTMoondog
Responded to our call quickly and performed the repairs efficiently. Parts had to be ordered which took a bit of time but overall a great company to use.
via Google
donald vinci
donald vinci
Did a great job replacing 2 garage door springs and adjusting and lubing door!
via Google
Anna Sava Namnoum
Anna Sava Namnoum
Incredible. Garage spring broke on a Friday night. Cold called Douglas Garage Door on the emergency line. Within an hour a technician was on-site getting us up and running. When I inquired about making my payment he said, “we can take care … read more
via Google
susan Ollestad
susan Ollestad
Ralph was awesome! Fixed everything and made it very easy for us. I’ll always call Douglass:)
via Google
Frank
Frank
Came right away when the door at my shop wouldn't open. Saved my day!. At my house they got the door open and had fully repaired quickly. Best service I have had. Call them 1st.
via Google
Gerry Towns
Gerry Towns
I was very pleased with the price and outcome. The gentleman got right to the problem. Thank you and Blessings😄
via Google
L Feliciano
L Feliciano
Was able to get an appointment fairly quickly. Technician was helpful, friendly, and knowledgeable. Solved my problem the first time out.
via Google
Joe Conlan
Joe Conlan
Douglas GDC fixed our garage door issues quickly and at a reasonable price. They are easy to schedule and we will definitely use them exclusively moving forward.
via Google
Sheila Green
Sheila Green
Excellent job. He knew exactly what was wrong with my garage opener and fix it with no problem.
via Google
Stephanie Jevons
Stephanie Jevons
Came out just a few days after I called. Quickly diagnosed and repaired the problem. Serviceman was friendly and personable and treated the tracks to cut down the horrible racket door made opening and closing with no additional charge. … read more
via Google
Robert Edwards
Robert Edwards
Larry was super. He really did a superb job on a difficult task. I would highly recommend him. He is a credit to your company.
via Google
Steve Jaconetta
Steve Jaconetta
Great service. Excellent communication. Fairly priced and quick installation. Highly recommended. Thanks so much!
via Google
tie bow
tie bow
Arrive on given time and work was done with care and professionally. I'm very pleased with the work, job well done. Thanks Douglas Garage Door.
via Google
Barbara Anderson
Barbara Anderson
Had to have both garage doors repaired and not an easy fix. Ralph from Douglas Garage Door came and repaired like new!! Great company, great service, and my sincere thanks to Ralph!! Highly recommend!!! Wonderful experience!
via Google
Patty Tuite
Patty Tuite
Your service was excellent fixing my garage door opener, the serviceman was efficient and went above and beyond his duty because I needed more done than my initial request. Thank you!!
via Google
Juan Cruz
Juan Cruz
Douglas Garage were very responsive and tech assigned was very knowledgeable. I can tell the focus was on customer service. Very happy with the support provided. Will be my first call if need be in the future.
via Google
Judy Bertrand
Judy Bertrand
The technician was professional and pleasant. Excellent job.from beginning to end. Well done. Arrived on time. We had to leave. When returned job was completed and everything worked great..
via Google
Joanne Troiano
Joanne Troiano
So far so good. I will let you know when the job is done! Job is done in brutal heat and humidity. Poor guy! Great job having both doors finally working. Thank you!
via Google
Marianna Cobin
Marianna Cobin
Prompt response to my call. Their technician made an additional suggestion for repair. We went with his recommendation and the garage door is working great again. Cleaned up after themselves as well. Great job!
via Google
Dave Morin
Dave Morin
Purchased 2 new doors and openers from Douglas Garage Door Center. The whole process was about as smooth as a transaction could be. From checking out the doors at the showroom, to Dominick coming out to my house to take measurements and … read more
via Google
Peter J Bezrucik
Peter J Bezrucik
These are great people! I was at my brothers home while he’s staying warm in Florida when the keypad failed on the 45 year old keypad. Tim was great! I left a message Tuesday and he called Wednesday. He did his best to work me in on short … read more
via Google
Christopher Bate
Christopher Bate
Had an issue with my garage door where it was stuck in the up position.... couldn't close it. Called up and asked to have someone come out. Asked for emergency service. Technician came out early evening to fix the issue. He fixed the … read more
via Google
Mike Martin
Mike Martin
I have used this service for the second time to address my garage door service and the technician was very prompt, efficient, courteous, and respectful. I will call anytime there’s an issue to resolve. My recommendation is, if you’re … read more
via Google
Bala Vinayagam
Bala Vinayagam
The service provided by Douglas Garage Door Company was excellent. They were available to help us out immediately when we had an issue with our Garage Door and their charges are as well very optimal for the service that they provide. I will… read more
via Google
Kaylamarie Berrotte
Kaylamarie Berrotte
Very easy process I made a phone call didn’t exactly know what I was talking about but knew what I wanted. The lady was very kind and understanding and helped me figure out what it was that I needed. They came out the next day. Very … read more
via Google
Neil Cahill
Neil Cahill
Received a prompt quote for the replacement of garage door brackets and a replacement cable needed. Tech came the next day first call and was very knowledgeable and experienced and had everything complete within 45 minutes. I was very … read more
via Google
Jodi Levine
Jodi Levine
I called this other garage door company that I had used in the past to come and replace one of my door openers. They quoted me a price I thought was ridiculously too high so I asked my neighbor who she uses. She gave me the number to … read more
via Google
shaboo2
shaboo2
This is a really pretty simple & straightforward story. We had a prev repair done (broken spring) two yrs ago by one of those garage door franchises ("Precision Garage Doors") that seem to be around everywhere. They weren't cheap, $180 … read more
via Google
karen riem
karen riem
I recently needed 2 garage doors replaced and despite the considerable supply chain delay, I was very pleased with the available options and the communication about my project. Everyone I dealt with was friendly and helpful. The … read more
via Google
Jessica Bancroft-Davis
Jessica Bancroft-Davis
Douglas was prompt in coming to measure and email over quotes with my preferred doors, a turnaround time of a couple of days from the day they measured to me placing my order. There were significant supply chain disruptions in the delivery … read more
via Google
Maureen Maniscalco
Maureen Maniscalco
When I called to get help they were Very pleasant and said someone would call later to set up a 2hr window for next day. Which they did and Very pleasant. The 2 men came in window slot- explained- got right to work-cleaned up and so Nice! … read more
via Google
Dianne, Holding
Dianne, Holding
My husband Paul and I were impressed with the professionalism, knowledge, and skills of the man who was sent to us from Douglas Garage Door Center. If any other garage door issues occur, we will definitely contact you again. Thank you for … read more
Camp,Scott
Camp,Scott
Thanks Tim -great service-forgot gentleman's name-he had a cast on his right arm-excellent individual very good work-I would recommend you to anyone
Droney,John
Droney,John
Your repair guy was great,very polite and friendly and very professional
Jahrstorfer,George
Jahrstorfer,George
Very skilled mechanic will use in future if necessary
Juskowiak,Edward
Juskowiak,Edward
All went well, I appreciate very much the service availability on such short notice thank you again!
Bernard Gatzen
Bernard Gatzen
Responsive and capable with reasonable prices
via Facebook
Carol DiFronzo
Carol DiFronzo
Professional and experienced installation. Satisfied with purchase.
via Facebook
Resendes,Maria
Resendes,Maria
Good morning Iam very happy for your job I appreciate work amizade very easy nice job have blessed day
Linda Roper
Linda Roper
They where safe and job well done. Thank u
Response from business owner
Thanks for the kind words Linda!
via Facebook
Andre Dubreuil
Andre Dubreuil
There were some minor miscommunication between my initial phone call and order, but in the end the item was ordered and when it arrived I was quickly notified and an installation date was selected.The gentleman that arrived was excellent, … read more
via Google
Oliver,Edmond &
Oliver,Edmond &
Found the problem right away ⭐️⭐️⭐️⭐️⭐️
Muangman,Pongsa-Pyn &
Muangman,Pongsa-Pyn &
Working very well. Excellent job, Anthony. Thanks again.
Small,John
Small,John
Very efficient and friendly! Thank you
Efrain Diaz
Efrain Diaz
The people at Douglas Garage Doors are professional,efficient and friendly I recommend them if you want the job done right.
Response from business owner
Thanks for the kind words Efrain!
via Facebook
Berkowitz,Ken
Berkowitz,Ken
Dave did a great job replacing the panel and adjusting the door.
Cliche,Rejean
Cliche,Rejean
It went very well the technician was very nice and I appreciate what he did Thanks
Roberta Codding Loura
Roberta Codding Loura
Nate & Matt were out today to fix a few things. They were extremely helpful, and very personable. Highly recommend them. Thank you!
Response from business owner
Thanks for the kind words Roberta! So happy to hear you're satisfied with out services!
via Facebook
Lynn Weaver
Lynn Weaver
I called and Samantha explained everything that they offer. She was extremely professional, knowledgeable and polite.The technician Matt came out to the house and explained as well what he was going to do. He was quick to fix the garage … read more
via Google
Phelps, R
Phelps, R
Start to finish the whole thing was great the door works great the service guy could not have been better thank you
Joseph LaRosa
Joseph LaRosa
Douglas did an excellent job recommending and Installing two garage doors. They were professional and very helpful during the installation. The doors are beautiful and the function perfectly.
Response from business owner
Thanks for the kind words Joseph! We love hearing how happy you are with the results!
via Facebook
DeFranzo,Tom
DeFranzo,Tom
You guys did a terrific job
Barbara Routsis
Barbara Routsis
They were prompt and professional in all aspects of business from responding and following up with my inquiries to completing the necessary work. I did not feel like they were trying to “oversell” me things I didn’t need.
Response from business owner
Thanks so much for the nice words Barbara!
via Facebook
Floyd W Green III
Floyd W Green III
The company and on the ground service were awesome! Thanks Keith! You are the best!
Response from business owner
Thanks for the kind words Floyd!
via Facebook
Zachs,Theodore
Zachs,Theodore
Neat, knowledgeable, efficient and courteous. Thanks
Bassock,Michael
Bassock,Michael
DougllasGarage Door is the only company I would ever call with an automatic garage door problem. They respond quickly and do what is required to fix the problem at a fair price.
Villano,Pete
Villano,Pete
Tony salesman was great and had two great gentleman come and repaired the springs on the door. Will always use Douglas Door. Thank You
Joe Lanteri
Joe Lanteri
The guys that came and installed my door did a good job.
Response from business owner
Thanks for the feedback Joe, we love hearing from our customers!
via Facebook
Alfred Nemarich
Alfred Nemarich
Good quality service at a fair price.
Response from business owner
Thanks for the feedback Alfred – we love hearing from satisfied customers!
via Facebook
Elaine Werner
Elaine Werner
Friendly, timely, knowledgeable
Response from business owner
Thanks for the kind words Elaine!
via Facebook
Gileau,Richard &
Gileau,Richard &
Our experience with Paul has been nothing less than excellent. We explained our need for a new shed & he suggested options based on the site on the property.
Donna Brit
Donna Brit
They installed new garage doors at my house. The installers were top notch; knowledgeable, efficient, neat and professional. The doors themselves are great quality and they also make the house look extra special. Keith and his office staff … read more
via Google
Cecil H.
Cecil H.
Douglas Garage Door came quickly, their technician was courteous, professional and expedient. Additionally, he came to the door "masked up" and ready to get to the job done. He repaired what didn't need replacing, replaced what was beyond … read more
via Google
Gaerrette,Rayhold
Gaerrette,Rayhold
The man did a very good job no problem thank you very much
Small,Stuart&Arline
Small,Stuart&Arline
Great, your technician was terrific, and put up with all my harassment, he did a super job!
Brener,Howard
Brener,Howard
Had.a great experience with the tech. On time, surveyed the problem and explained the problem and explained how he was going to fix. Very pleased..... awesome job Douglas Door. Thank You
Healy,Henry &
Healy,Henry &
Anthony did a great job. He explained what was wrong and fixed it. Thank you.
Dyer,Rick&Kathy
Dyer,Rick&Kathy
Your technician did a fine job!
Kirit Patel
Kirit Patel
Very good prompt service. We called and next day someone came and fixed our garage door.
Response from business owner
So happy to hear you had a great experience with us Kirit!
via Facebook
Webber,John
Webber,John
It could not have gone any better. Thank you.
Lombardi,Barbara&William
Lombardi,Barbara&William
Very good service, in the man that came out to do the work was very polite and a very nice man I believe his name was Mike. I did call the company after he left and asked the secretary to please pass on what a good job you did
Williams,Pamela
Williams,Pamela
Thank you for you prompt service. The technician was very professional. My problem is solved, thanks again!
Sitek,Ed
Sitek,Ed
I was very very happy with the work Chris and Danny did.These two guys are surely professional
Linda Codrington
Linda Codrington
Great company. Did a really good repair job on a door that I could not afford to replace at this time. When I can replace, I will be calling Douglas Garage Door
Response from business owner
So happy to hear this. Thank you for the feedback and kind words 🙂 Stay safe and healthy. Looking forward to doing business with you in the future.
via Facebook
Clare Miller-Burti
Clare Miller-Burti
TimI’m am beyond happy!! The door is beautiful!! You and your company are the best!! Great communication!! Outstanding service!!! Thank you again for a great experience!
via Facebook
Tralli,Thomas&Rosemary
Tralli,Thomas&Rosemary
Everything went off without a hitch. Mike was a pro diagnosed the problem and got right to work. Thanks 😎
Drake,Judith
Drake,Judith
I was very pleased with the service and how it adapted to my schedule.
Murray,Rudolph
Murray,Rudolph
You all are very good and very professional.keep up the good work.
Kessel,Felix
Kessel,Felix
A J was very helpful and went over what scenarios could occur in the future resulting in ordering another door bottom panel. Right now the garage door is operating with no problem so I am hoping we will be lucky!
Dale Geslien
Dale Geslien
Excellent service! Resolved my issue quickly and efficiently.
via Facebook
Lori Carroll
Lori Carroll
Received a prompt call back and my doors were back to running properly next day! Great service!
Response from business owner
Thanks Lori!
via Facebook
Ken Morgan
Ken Morgan
good p[rice / prompt service.....all went well 5 stars !!!!!!!
via Facebook
Nick Broska
Nick Broska
They made an appointment for the next day, showed up on time, got the job done and the price was good.
via Facebook
Cassie Kauffman
Cassie Kauffman
Mike + Anthony were pleasant, professional and did their job quickly yet effectively! Thank you!
via Facebook
Virginia Harvey
Virginia Harvey
Great service and installation.
via Facebook
Rich Alan
Rich Alan
Had a replacement garage door opener installed back a month or so ago. The tech who came out was professional, knowledgeable about the product, helpful and left the job site clean as it was when he arrived. I would definitely use these … read more
via Facebook

60 Years in Business
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860-525-2737

License # HIC.0603483

Douglas Garage Door Center Inc has an A+ rating with the BBB and Angie’s List.